What Winning Looks Like
Defining a win, creating room to chase it, and the traps along the way.
- What Does Winning Look Like?
Being right and winning are usually different outcomes. On why building the airtight case against someone almost never gets you what you actually wanted.
- Awareness & Winning: Creating Space to Achieve Your Goals
The best wins solve future problems before they happen. A real client conflict, and how conceding a minor point produced a written agreement that ended the pattern.
- Giving Feedback While Keeping Winning in Mind
Feedback is not about you. The three-minute exercise I use to separate a person from their performance before a hard conversation starts.
- Temptations on the Road to Winning
Catharsis, pride, and ego each derail a conversation differently. Naming the feeling and pausing fifteen seconds is usually the whole technique.